Research at the Top: Better Data for Organizational Policy Making

Research at the Top is a monograph produced by the American Marketing Association in a series focusing on various forms of marketing research. The authors, Gabriel and Betsy Gelb, are both experienced consultants and marketing researchers. In this monograph, they demonstrate how the creative application of marketing research can provide a factual foundation for determining business and marketing policies.

The topics of discussion include, but are not limited to:

The importance and relevance of marketing research among policy makers; Incorporating research results into policy decision making; and, Various approaches and techniques for evaluating and improving policy research.

The authors have provided a comprehensive overview of policy research to serve as a guide for business firms, marketing research agencies, and corporate settings. Through these discussions and real company case histories, the text demonstrates the importance of policy research and its findings to all levels of management.